Privacy Policy

Effective Date: 18 January 2026

Eat Well Thrive Better (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://eatwellthrivebetter.com, mobile applications, WhatsApp communication, or related digital services.

By accessing or using our services, you expressly consent to the collection, use, storage, and processing of your personal information in accordance with this Policy.

Information We Collect

Personal Information

Name, email address, phone number
Appointment details and subscription information
Communication records via WhatsApp, calls, or email

Payment Information

Payments are processed through secure third-party gateways
We do not store credit/debit card details or banking credentials

Technical & Usage Information

IP address, browser type, device information
Pages visited, time spent, and interaction data

How We Use Your Information

To deliver nutrition consultations, plans, and wellness services
To communicate via WhatsApp, phone calls, email, or app notifications
To process payments and manage subscriptions
To improve service quality, platform performance, and user experience
To comply with applicable Indian laws and regulations

Communication Consent

By providing your contact details, you consent to receive service-related communications via WhatsApp, phone calls, SMS, email, and mobile applications. You may opt out of promotional communications at any time.

Data Sharing & Disclosure

We may share your information only with:

Trusted service providers (payment gateways, hosting, analytics)
Technology platforms required for service delivery
Government or legal authorities when required by law

We do not sell, rent, or trade your personal data.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. Data may be securely deleted or anonymized thereafter.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal data. However, no digital system can guarantee absolute security, and users share information at their own risk.

Your Rights

Request access or correction of your personal data
Withdraw consent for marketing communications
Request deletion of data, subject to legal obligations

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children.

Third-Party Platforms

Our services may integrate with third-party platforms such as WhatsApp, payment gateways, or app stores. We are not responsible for their privacy practices.

Grievance Redressal

In accordance with Indian law, users may raise privacy-related concerns by contacting:

Grievance Officer – Eat Well Thrive Better
Email: inquiries@eatwellthrivebetter.com
Phone: +91 90018 17259

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.